Help, without the runaround
Questions, answered.
From your first idea to plans and billing. Here is what you can do today and how the pieces fit together.
Getting started
What is Apex Flow AI?
Apex Flow AI is an AI video creation project from Apex Flow Labs. Explore scenes, characters and visual styles, then develop a brief for your film. The public store is open for discovery; customer video generation is still being finalized.
What can I use on the website today?
You can write, save and download a commercial brief, choose a 15, 20 or 30 second duration, search the format reference library and read the encyclopedia. New films are being qualified through our owned engine. Paid customer generation is not open yet.
What is the new commercial collection?
The Sky Cloud collection is being rebuilt with original 15–30 second sales commercials. Each film is intended to have a clear hook, a visible benefit, a resolved ending, sound, captions and one call to action. The previous showcase clips have been withdrawn.
Creating a video
What should I put in a video brief?
Describe the subject, one clear action, the setting and the ending. Add any exact spoken line and the intended audience. For example: a golden retriever steps onto a theatre stage, performs a bow and receives a standing ovation.
What do scene, cast, action and look mean?
Scene sets the situation, cast identifies the character, action describes what happens, and look describes the visual treatment. Include these details in your commercial idea along with the product, audience and desired viewer action.
Does saving my brief generate a video?
No. Saving a brief stores your idea on this device and lets you download it. It does not start a render or charge you. Customer rendering will be identified explicitly when it becomes available.
Is every catalog format available to generate?
The catalog is a discovery library. A format page or playable example does not mean that customer generation is available for that format. Released generation options will be identified in the production flow.
Which aspect ratio should I choose?
Use 9:16 for a vertical composition, 16:9 for a landscape composition, and 1:1 for a square composition. Keep important faces, captions and calls to action clear of platform interface overlays. The encyclopedia explains these terms.
Plans and billing
How much are the monthly plans?
The planned monthly plans are Creator: $59.99/month; Studio: $99/month; Complete: $139/month. Prices are in US dollars. Check the pricing page for current availability and inclusions.
Will I be charged while videos are being finalized?
No. Paid checkout remains closed until customer video delivery is ready and billing has been verified. Browsing the store, exploring formats and saving a brief do not create a subscription.
How will payments and cancellation work?
Subscriptions use Stripe Checkout. When billing opens, signed-in subscribers will be able to use the billing portal to manage their payment method, invoices and cancellation. Apex Flow AI is a digital product; nothing is shipped.
Rights and support
Can I use someone else's photo, voice, music or logo?
Only use material you own or have permission to use. Get permission for a person's likeness or voice. Review the rights for music, logos and other supplied assets before publishing. AI generation does not provide permission for third-party material.
Are the characters and voices AI-generated?
Yes. Characters and voices in generated examples may be synthetic. Review every finished film before sharing it and use the AI disclosure required by the platform where you publish.
How do I get help or ask about billing?
Email info@apexflowlabs.com. Include the page address and a short description of the problem. For a billing question, include your receipt reference, never your card number, password or sign-in code.